1st Messenger – Robust Mobile App Development

Real-Time Messaging for Web & Mobile App Development

Region: UK & Middle East
Industry: Healthcare
Organization size: Small
Technology: Angular

1st Messenger, by Prioxis, redefines business communication with its highly scalable solutions, offering zero capital expenditure and a pay-as-you-go model. This innovative platform facilitates seamless service listing and marketing, enhanced by user-friendly features like hassle-free customer support and an automated response system.

The platform's subscription model, ranging from free basic access to advanced, feature-rich options, caters to a wide array of business needs. This flexible approach underscores 1st Messenger's dedication to providing scalable, cost-effective software solutions for businesses of all sizes, fostering growth and efficient customer interactions in various industries with its robust end-to-end encryption across various services and android and iOS operating systems.

Challenges

Business goals

Provide zero-IT-hassle based platform to small & medium size healthcare businesses
Increase customer outreach & seamless interactive support experience to customers to scale revenue
Provide NHS compliant, GDPR Compliant, highly secure and highly scalable Agile-driven chat messaging that also enables to build communities

Challenges

Design planet-scale architecture to ensure lowest latency for quite high volume of traffic
Support digital payment methods for certain Middle Eastern countries where commonly worldwide used payment gateways are not supported
Attaining security and other compliances for the platform

Our Approach in Web & Mobile App Development Process

Define The Scope And Goals Of The Chat App

We initiate with an in-depth analysis to capture the client’s vision and formulate a strategic roadmap focused on robust, real-time messaging. Understanding the client's needs and vision is the key first step in web app development. By thoroughly understanding goals, we analyze and form a strategic structure for development.

Plan The Architecture And Design Of The App

We map out the entire project, from choosing the right technologies to finalizing the design. This includes everything from site structure and color schemes to graphics and user experience. From site architecture to UX, every design aspect was fine-tuned. We selected technologies like AngularJS for the front-end and ASP.NET Core API 3.1 for the backend.

Follow Agile Development & Test the app

Using agile methodologies, we remain flexible and committed to the project's goals. We seamlessly integrate quality assurance throughout the development process, ensuring we consistently deliver value to our clients. 10+ experts engaged in agile sprints, embedding quality into each phase of development. The entire process is also remarkably transparent.

Final Delivery & Monitoring The App

After completing the development phase, we focus on optimizing the app's performance as needed. We also keep the licenses updated and consistently introduce new features in line with the product roadmap. This approach ensures that both our web and mobile apps grow steadily and bring real benefits to the final product.

Stack and team

The technology behind it

Angular
ASP.NET Core
Azure SQL Database
MongoDB
Android
iOS
.NET Core
XMPP

Results

Results & Value Delivered

Optimizing chatbot

Achieved zero lag in message sending/receiving by optimizing chatbot development

Client review

We are extremely pleased with Prioxis's professionalism and commitment to delivering a high-quality product within the projected time frame. Their attention to detail is commendable.
CEO, Software Development Company